"How will the business make money?"
The method a business uses to generate income is called its Revenue Model.
Think of a revenue model as:
Customer
│
▼
Receives Value
│
▼
Pays Money
│
▼
Business Earns Revenue
Different businesses use different revenue models depending on their product, customers, and industry.
A Revenue Model explains:
Who Pays?
│
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For What?
│
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How Much?
│
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How Often?
Example:
Netflix
│
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Customer Pays Monthly
│
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Revenue Generated
1. SaaS Model
2. Subscription Model
3. Marketplace Model
4. Advertising Model
Each works differently.
SaaS means:
Software as a Service
Instead of buying software once, customers access software through the internet and pay regularly.
Examples:
Salesforce
Zoom
HubSpot
Buy Software
│
▼
Install on Computer
│
▼
Pay Once
Open Browser
│
▼
Login
│
▼
Use Software Online
│
▼
Pay Monthly or Yearly
Company Builds Software
│
▼
Customer Registers
│
▼
Customer Uses Software
│
▼
Customer Pays Monthly
│
▼
Recurring Revenue
Imagine a project management tool.
5 Projects
Basic Features
Unlimited Projects
Advanced Reports
Team Collaboration
Customer upgrades and pays every month.
No Installation
Always Updated
Access Anywhere
Lower Initial Cost
Recurring Revenue
Predictable Income
Easy Scaling
High Customer Retention
Number of Customers
×
Monthly Subscription
=
Monthly Revenue
Example:
1,000 Customers
×
₹1,000 per Month
=
₹10,00,000 Monthly Revenue
Build Software
│
▼
Acquire Users
│
▼
Convert to Paid Users
│
▼
Monthly Revenue
│
▼
Improve Product
│
▼
Acquire More Users
Customers pay repeatedly for continuous access to a product or service.
Unlike SaaS, subscriptions are not limited to software.
Netflix
Spotify
Monthly magazine
Meal boxes
Fitness memberships
Customer Joins
│
▼
Pays Monthly Fee
│
▼
Gets Continued Access
│
▼
Renews Subscription
│
▼
Business Earns Recurring Revenue
Traditional Sale:
Sell Once
│
▼
Revenue Ends
Subscription:
Sell Once
│
▼
Customer Pays Every Month
Churn means:
Customers Leaving
Example:
100 Customers
│
▼
10 Cancel
│
▼
10% Churn Rate
Lower churn means higher revenue.
New Customers
+
Retained Customers
-
Cancelled Customers
=
Business Growth
A marketplace connects buyers and sellers.
The platform itself usually doesn't own the products.
Manufacturer
│
▼
Store
│
▼
Customer
Store owns inventory.
Seller
│
▼
Marketplace
│
▼
Buyer
Marketplace acts as a connector.
Seller Makes Sale
│
▼
Marketplace Takes Fee
│
▼
Remaining Amount Goes to Seller
Product Price = ₹1,000
Commission = 10%
Marketplace Earns = ₹100
Seller Receives = ₹900
Number of Transactions
×
Commission Rate
=
Revenue
More Sellers
│
▼
More Products
│
▼
More Buyers
│
▼
More Transactions
│
▼
More Revenue
│
▼
Attract More Sellers
This loop is called a Network Effect.
At launch:
No Buyers
│
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No Sellers
No Sellers
│
▼
No Buyers
Therefore marketplaces are often difficult to start but powerful when successful.
Users receive free services.
Advertisers pay to reach those users.
In this model:
Users ≠ Customers
Instead:
Users = Audience
Advertisers = Customers
Free Product
│
▼
Large User Base
│
▼
Attention Generated
│
▼
Advertisers Pay
│
▼
Revenue Generated
Imagine a website with:
1 Million Visitors
Businesses want exposure.
They pay to display advertisements.
More Content
│
▼
More Visitors
│
▼
More Ad Views
│
▼
Higher Revenue
│
▼
Create More Content
Once traffic grows:
More Visitors
│
▼
More Impressions
│
▼
More Advertisers
│
▼
More Revenue
| Factor | SaaS | Subscription | Marketplace | Advertising |
|---|---|---|---|---|
| Customer Pays Directly | Yes | Yes | Usually No | No |
| Recurring Revenue | Yes | Yes | Depends | Depends |
| Easy to Predict Revenue | High | High | Medium | Low |
| Needs Large User Base | No | No | Medium | Very High |
| Scalability | High | High | Very High | Very High |
| Main Revenue Source | Software Access | Continued Access | Commission | Advertisers |
Depends on the business.
Best For:
Software Products
Business Tools
AI Products
Best For:
Content
Streaming
Memberships
Education
Best For:
Connecting Buyers & Sellers
Services
Products
Bookings
Best For:
High Traffic Platforms
Media
Communities
Social Networks
Many successful companies use multiple revenue models.
Example structure:
Free Users
│
▼
Advertising Revenue
│
▼
Premium Subscription
│
▼
Enterprise Plans
or
Marketplace
│
▼
Commission Revenue
│
▼
Seller Subscription
│
▼
Advertising Revenue
This diversification reduces risk.
START
│
▼
What Value Are You Providing?
│
├─ Software
│ ▼
│ SaaS
│
├─ Ongoing Access
│ ▼
│ Subscription
│
├─ Connect Buyers & Sellers
│ ▼
│ Marketplace
│
└─ Free Content/Service
▼
Advertising
│
▼
Can Multiple Models Be Combined?
│
▼
Yes
│
▼
Create Hybrid Revenue Model
│
▼
Scale Revenue Streams
SaaS
=
Pay for Software
Subscription
=
Pay for Continued Access
Marketplace
=
Pay a Commission on Transactions
Advertising
=
Businesses Pay for Audience Attention
Understanding these four models gives you the foundation to analyze almost every startup, technology company, platform, or digital business in the world.